If the courier is unable to deliver due to an incorrect address, unavailability, or refusal, the parcel will be returned to us. You may request a new delivery attempt after verification.

Once processed and dispatched, standard delivery usually takes 3–8 business days, depending on your location and courier availability.

Order processing typically requires 1–2 business days. Weekends and public holidays are not included in this timeframe.

Yes, we ship to all serviceable pin codes across India. At the moment, we do not provide international delivery.

Unfortunately, once an order is submitted, modifications to products or shipping details are not allowed. You may cancel (if eligible) and place a fresh order.

Yes. Approved cancellations are fully refunded to your original mode of payment within 5–7 business days.

Simply email our support team with your order details, and they will assist you with the cancellation procedure. 

You can cancel your order within 24 hours of placing it or before it is shipped—whichever occurs first.

To initiate a return, email us your Order ID along with the reason for return at Redwosttechnologiespvtltd43@gmail.com . Our team will guide you through the next steps.  

All return requests must be raised within 48 hours of receiving the order.

No. Items that show signs of use, washing, or alterations are not accepted for returns.

Products must be unused, unwashed, and in the same condition as delivered. All original tags, labels, and packaging should be intact.